SHIPPING & RETURNS
Shipping Policy
Please be Mindful of shipment delays due to COVID. Unfortunately I am not Responsible for any shipment delays/ Lost Packages. Once your Package is in the possession of the Post Office I have no control over the Exact date you will receive it!
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The Processing time for all orders is 1-2 Business days (Monday- Friday). Customized units have a turn around time of 7-15 business days after payments have been processed if “READY TO SHIP” is not specified. Once your wig is complete shipping can take about 2-3 business days ( unless there is some type of shipment delay).
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If “Ready to ship” is specified your wig will ship out 3-5 Business days after your payment is processed.
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All wig sales are final BUT Please Reach out to us via email (Melaninminx@yahoo.com) before cutting the lace on your unit if you have any issues with the wig you received!
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International Orders- Delivered Duty Unpaid(DDU): Please keep in mind that we are not responsible for any additional fees you as the customer may have to pay in order to receive your Package. Once your package is shipped and out of our possession there is nothing we can do.
Return & Exchange Policy
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Once placing your order you can cancel it within 48 hours. Unfortunately Once 48 hours have passed you will not be able to cancel your order. At That Point all sales are Final.
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All Sales are final for ALL ready to ship Units!