FAQ

Can I put in a custom request? I don’t see the style I want on the site.

Yes you definitely can! Please just send me a message with pictures of what you would like through this chat, Instagram (@melanin.minx_) , or Email (melaninminx.com). Please be sure to include the length your interested in as well as if you would like a frontal or a closure.
Are your wigs ready to wear?

Yes they are! All wigs come fully customized. The knots will be bleached, the hairline will be plucked , and the unit will be color/styled to your liking.
When will my order ship?

The Processing time for all orders is 3-4 Business days (Monday- Friday). Customized units have a turn around time of 7-15 business days after payments have been processed if “READY TO SHIP” is not specified. Once your wig is complete shipping can take about 2-3 business days ( unless there is some type of shipment delay). Digital Items will be email to you after you purchase.
Did my order ship yet?

You will receive a tracking number once your order has shipped. Please remember that the turnaround time for customer wigs is 7-15 business days (Monday-Friday). If there’s ever a delay I will always contact you via email or text (if you checked out and added you number ).
How does the name your price program work?

With our name your price program you are able to message us (Via our contacts us page, Instagram, or email) and let us know what you can afford as well as what unit your interested in and from there we will try to work with you. If you do request a price that is to low we will simply let you know how low we can go with pricing for the unit you selected.. Please be mindful that name your price units have to be paid in full! Payment plans cannot be used.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.